Frequently Asked Questions (FAQ)

Q: Can I still pick up at the markets?

A: Yes! You can absolutely pick up your Clear the Cooler items at the markets.

 

Q: Where is the pick up location in Ponte Vedra?

A: We are located just south of TPC Sawgrass in Palm Valley. Pick up instructions will be provided in your ready to pick up notification.

 

Q: What is the pick up window?

A: Pickup times are Monday through Friday from 9am to 6pm.

 

Q: Can I show up anytime during the pick up window after receiving the notification that my order is ready?

A: No! To reduce your wait time at the gate, give us a heads up to coordinate a time for pick up by texting us at (314) 560-8823

 

Q: If I pick delivery, when will my items be delivered?

A: We currently deliver once a week on Thursdays between 10am and 7pm. If you will not be home, please leave a cooler out.